Effective Date: 31st December 2025
KB Tours & Travel (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website https://kbtours.co.ug/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, nationality, travel preferences, and other details you provide when requesting quotations, booking services, or contacting us.
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Usage Data: IP address, browser type, pages visited, and other technical data collected automatically to improve website performance and user experience.
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Communication Data: Information you submit via contact forms, email, WhatsApp chat, or other communication channels.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and provide quotations
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Process bookings and deliver travel services
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Communicate updates, confirmations, or support information
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Improve our website, services, and customer experience
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Comply with legal or regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
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Trusted partners and service providers (e.g., hotels, transport providers) strictly for fulfilling your travel arrangements
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Legal or regulatory authorities where required by law
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can control cookie settings through your browser.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your information
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Withdraw consent where processing is based on consent
Requests can be made using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
KB Tours & Safaris – Uganda
Website: https://kbtours.co.ug/
Email: inquiries@kbtours.co.ug